A virtual assistant can offer much-needed support for small business owners as they juggle everyday tasks with an eye toward growing and scaling their operations. However, in order to make any delegation partnership effective in a remote collaboration, it’s important to utilize tools and platforms that have the ability to streamline communication, organize task management, and facilitate the organization (and retrieval) of information.
Freedom Maker virtual assistants use a wide variety of tools with clients in different industries and market areas. Consider these categories and whether adopting a tool in one might help you delegate more effectively and stay on top of your deadlines and deliverables.
Project management platforms are crucial for tracking tasks, managing deliverables, and ensuring that everything stays on schedule. These tools provide clarity on who is responsible for what and can keep both you and your virtual assistant accountable and aligned when it comes to task completion.
In a recent training for Freedom Makers within our community, Operation Manager Erin Close, who is an Asana Ambassador, explained some of the features and functions of Asana and how we as a team use Asana to manage core functions.
Effective communication is the key to a successful and enduring relationship with your virtual assistant. Tools that facilitate instant messaging, video conferencing, and seamless updates can save time and prevent misunderstandings.
A CRM tool is invaluable for managing client relationships, tracking customer interactions, and automating sales tasks. Many Freedom Makers work with clients using CRM platforms to track customer data and communication. Because CRM platforms are scalable, a Freedom Maker virtual assistant is able to recommend what CRM might be right for your business.
Scheduling and managing time efficiently is a cornerstone of productivity, especially when coordinating across different time zones with your customers and clients. Freedom Maker virtual assistants excel at setting up and making these tools work for you. Once in place, they dramatically reduce the back-and-forth traditionally associated with getting something on the calendar.
Securely sharing files and collaborating on documents in real time ensures that both you and your virtual assistant have access to the latest versions of your work, reducing confusion.
For businesses needing help with social media, these tools can streamline the process of scheduling posts, managing content, and tracking engagement.
These tools can significantly enhance your social media management, allowing you to focus on growing your business.
Even if you’re just starting your business and don’t yet see the need for these platforms, investing in these tools can help lay the groundwork for future growth. Many platforms, like Asana, Slack, and HubSpot, offer free versions with scalable features, making them an excellent fit for businesses of all sizes. Whether automating repetitive tasks, improving customer management, or streamlining project collaboration, these tools are a smart investment in efficiency and productivity.
Need Help Choosing the Right Tools? Not sure which tool is best for your business? One of the significant advantages of working with Freedom Makers is that our virtual assistants are experienced with a wide range of platforms. They can advise you on the most cost-effective and scalable options for your specific needs, ensuring your business continues growing smoothly​​.

Check out this list of platforms that are commonly used by Freedom Makers who support small business clients like you:
PLATFORM | DESCRIPTION | AUTOMATION BENEFITS | PRICE RANGE PER MONTH as of October 2024 | WEBSITE |
---|---|---|---|---|
Process Street | Project management and workflow tool | Streamlines project organization and collaboration | Free; $100/mo for Startup | https://www.process.st/ |
Asana | Project and task management platform | Simplifies task assignment, progress tracking, and teamwork | Free; $10.99+ for Premium | https://asana.com/ |
Slack | Team communication and collaboration platform | Centralizes team conversations, file sharing, and integrations | Free; $17.25+ for Pro | https://slack.com/ |
Microsoft Teams | Chat, video meetings, and collaboration platform | Enhances team collaboration and document sharing | Free; $6.00+ for Business | https://microsoft.com/ |
Streak for Gmail | A fully embedded workflow (CRM) and productivity software in Gmail | Interfaces with Gmail and tracks sales activities | Free; $49+ for Pro | https://www.streak.com/ |
Zoho CRM | Customer relationship management software | Automates lead management, customer tracking, and sales | Free; $14+ for Standard | https://crm.zoho.com/ |
Mailchimp | Email marketing and automation platform | Enables email campaigns, automates sequences, and analytics | Free; $13.00+ for Essentials | https://mailchimp.com/ |
Brevo | Email marketing and automation tool | Automates email campaigns, segmentation, and transactional | Free; $16+ for Starter | https://brevo.com/ |
Buffer | Social media scheduling and management tool | Schedules and manages social media posts across platforms | Free; $6+ for Essentials | https://buffer.com |
Hootsuite | Social media management and scheduling platform | Streamlines social media posting, monitoring, and analytics | Free; $99+ for Professional | https://hootsuite.com |
Wave | Accounting and invoicing software | Tracks expenses, generates invoices, and manages finances | Free; $16+ for Pro | https://wave.com |
ZipBooks | Online invoicing and accounting software | Simplifies invoicing, expense tracking, and financial reports | Free; $15+ for Smarter | https://zipbooks.com |
Toggl | Time tracking and productivity tool | Tracks time spent on tasks and projects for productivity | Free; $9+ for Starter | https://toggl.com |
RescueTime | Time management and productivity tool | Monitors and analyzes time spent on various applications | Free; $12+ for Premium | https://rescuetime.com |
Google Workspace | Suite of productivity tools including Docs, Sheets, and Slides | Enables real-time collaboration, document sharing, and storage | $6+ for Business Starter | https://workspace.google.com |
Shopify | E-commerce platform for online stores | Helps set up and manage online stores, payments, and orders | $39+ for Basic | https://shopify.com |
WooCommerce | E-commerce plugin for WordPress | Provides tools for building and managing online stores | Free; <$10 Starters, Add-ons priced separately | https://woocommerce.com |
Zapier | Task automation and integration platform | Automates workflows between different apps and systems | Free; $19.99+ for Professional | https://zapier.com |
IFTTT | Automation platform connecting apps and devices | Creates conditional triggers and actions for seamless automation | Free; $12.50+ for Pro | https://ifttt.com |
Calendly | Online appointment scheduling and meeting automation tool | Simplifies scheduling and automates meeting coordination | Free; $16+ for Teams | https://calendly.com/ |
By leveraging these essential tools (and other ones that fit your business needs), you can focus on what truly matters while your virtual assistant ensures that no details slip through the cracks. These tools save you time and energy and help prevent miscommunication, keep projects on track, and ensure that nothing falls through the gaps—leaving you free to concentrate on your priorities with peace of mind.
To experience the full potential of a partnership with a Freedom Maker, reach out to our Discovery Team today. By leveraging the right tools and platforms, you can streamline operations and stay ahead on your goals. Our Freedom Maker virtual assistants bring experience across project management, communication, CRM, scheduling, and social media tools to give you peace of mind while keeping projects organized and on track.
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