Essential Tools for Managing Tasks with Your Virtual Assistant

Sarah Clarkson • October 25, 2024

A virtual assistant can offer much-needed support for small business owners as they juggle everyday tasks with an eye toward growing and scaling their operations. However, in order to make any delegation partnership effective in a remote collaboration, it’s important to utilize tools and platforms that have the ability to streamline communication, organize task management, and facilitate the organization (and retrieval) of information. 


Freedom Maker virtual assistants use a wide variety of tools with clients in different industries and market areas. Consider these categories and whether adopting a tool in one might help you delegate more effectively and stay on top of your deadlines and deliverables.

Project Management Tools

Project management platforms are crucial for tracking tasks, managing deliverables, and ensuring that everything stays on schedule. These tools provide clarity on who is responsible for what and can keep both you and your virtual assistant accountable and aligned when it comes to task completion.

  • Asana: Widely used by Freedom Makers, Asana allows you to create projects, assign tasks, and set deadlines. With its intuitive layout, Asana helps keep your VA organized and on top of priorities. It’s scalable, with a free version ideal for small businesses​​.

In a recent training for Freedom Makers within our community, Operation Manager Erin Close, who is an Asana Ambassador, explained some of the features and functions of Asana and how we as a team use Asana to manage core functions.


  • Trello: Trello is another user-friendly option that uses boards, lists, and cards to track tasks. Its visual nature makes it popular for creative projects and team collaboration​.
  • ClickUp: Combining features from multiple project management tools, ClickUp allows you to manage tasks, docs, goals, and more in one platform. It’s highly customizable and great for both small teams and growing businesses​.

Communication Tools

Effective communication is the key to a successful and enduring relationship with your virtual assistant. Tools that facilitate instant messaging, video conferencing, and seamless updates can save time and prevent misunderstandings.

  • Slack: Frequently used by Freedom Makers, Slack enables real-time communication through dedicated channels for different projects, teams, or topics. It integrates with other tools like Google Workspace and Asana, making collaboration seamless​.
  • Zoom: For video conferencing, especially for regular check-ins with your virtual assistant or important meetings with clients, Zoom is a go-to tool. Its ease of use and reliable video quality make it essential for maintaining clear communication​.
  • Google Workspace (Gmail, Chat, Meet): Google’s suite of tools offers comprehensive solutions for communication, document sharing, and more. Google Chat is great for quick messages, while Meet handles video calls. It’s ideal for those already using Gmail​.

Customer Relationship Management (CRM) Tools

A CRM tool is invaluable for managing client relationships, tracking customer interactions, and automating sales tasks. Many Freedom Makers work with clients using CRM platforms to track customer data and communication. Because CRM platforms are scalable, a Freedom Maker virtual assistant is able to recommend what CRM might be right for your business.

  • HubSpot: HubSpot is one of the most popular CRMs among Freedom Makers clients, offering accessible and affordable tiers that include email marketing, sales tools, and customer management. It’s excellent for tracking leads and customer interaction history​.
  • Zoho CRM: A cost-effective alternative to some of the more expensive CRMs, Zoho offers a full suite of tools for managing customer data, automating marketing, and even handling customer support​.

Calendar and Time Management Tools

Scheduling and managing time efficiently is a cornerstone of productivity, especially when coordinating across different time zones with your customers and clients. Freedom Maker virtual assistants excel at setting up and making these tools work for you. Once in place, they dramatically reduce the back-and-forth traditionally associated with getting something on the calendar.

  • Google Calendar: Google Calendar is widely used for scheduling meetings, setting deadlines, and managing time. It integrates seamlessly with other tools like Asana, Slack, and Gmail, making it a perfect all-in-one calendar solution​.
  • Calendly: This tool is particularly useful for scheduling client meetings without the back-and-forth emails. Simply share a link to your available time slots, and clients can book directly​.

File Sharing and Collaboration Tools

Securely sharing files and collaborating on documents in real time ensures that both you and your virtual assistant have access to the latest versions of your work, reducing confusion.

  • Google Drive: Google Drive remains a top choice for document sharing and collaboration. Your Freedom Maker can help organize shared folders for easy project access and collaboration​.
  • Dropbox: For businesses handling large media files or documents, Dropbox provides a reliable solution for storing and sharing data securely​.

Social Media Management Tools

For businesses needing help with social media, these tools can streamline the process of scheduling posts, managing content, and tracking engagement.

  • Canva: Canva is essential for graphic design work, allowing you and your virtual assistant to create visually appealing content for social media, newsletters, and websites​.
  • Meta Business Suite: If you are focused on managing Facebook and Instagram accounts, this tool allows you to schedule posts, track engagement, and manage multiple accounts in one place​.
  • Buffer: A simple, user-friendly tool for managing social media posts across multiple platforms. Buffer allows you to schedule posts, analyze performance, and manage all your accounts in one place, making it ideal if you are looking to streamline your social media efforts​​​.


These tools can significantly enhance your social media management, allowing you to focus on growing your business.

Why These Tools Matter for Your Business Growth

Even if you’re just starting your business and don’t yet see the need for these platforms, investing in these tools can help lay the groundwork for future growth. Many platforms, like Asana, Slack, and HubSpot, offer free versions with scalable features, making them an excellent fit for businesses of all sizes. Whether automating repetitive tasks, improving customer management, or streamlining project collaboration, these tools are a smart investment in efficiency and productivity.


Need Help Choosing the Right Tools? Not sure which tool is best for your business? One of the significant advantages of working with Freedom Makers is that our virtual assistants are experienced with a wide range of platforms. They can advise you on the most cost-effective and scalable options for your specific needs, ensuring your business continues growing smoothly​​.



Check out this list of platforms that are commonly used by Freedom Makers who support small business clients like you:

PLATFORM DESCRIPTION AUTOMATION BENEFITS PRICE RANGE PER MONTH as of October 2024 WEBSITE
Process Street Project management and workflow tool Streamlines project organization and collaboration Free; $100/mo for Startup https://www.process.st/
Asana Project and task management platform Simplifies task assignment, progress tracking, and teamwork Free; $10.99+ for Premium https://asana.com/
Slack Team communication and collaboration platform Centralizes team conversations, file sharing, and integrations Free; $17.25+ for Pro https://slack.com/
Microsoft Teams Chat, video meetings, and collaboration platform Enhances team collaboration and document sharing Free; $6.00+ for Business https://microsoft.com/
Streak for Gmail A fully embedded workflow (CRM) and productivity software in Gmail Interfaces with Gmail and tracks sales activities Free; $49+ for Pro https://www.streak.com/
Zoho CRM Customer relationship management software Automates lead management, customer tracking, and sales Free; $14+ for Standard https://crm.zoho.com/
Mailchimp Email marketing and automation platform Enables email campaigns, automates sequences, and analytics Free; $13.00+ for Essentials https://mailchimp.com/
Brevo Email marketing and automation tool Automates email campaigns, segmentation, and transactional Free; $16+ for Starter https://brevo.com/
Buffer Social media scheduling and management tool Schedules and manages social media posts across platforms Free; $6+ for Essentials https://buffer.com
Hootsuite Social media management and scheduling platform Streamlines social media posting, monitoring, and analytics Free; $99+ for Professional https://hootsuite.com
Wave Accounting and invoicing software Tracks expenses, generates invoices, and manages finances Free; $16+ for Pro https://wave.com
ZipBooks Online invoicing and accounting software Simplifies invoicing, expense tracking, and financial reports Free; $15+ for Smarter https://zipbooks.com
Toggl Time tracking and productivity tool Tracks time spent on tasks and projects for productivity Free; $9+ for Starter https://toggl.com
RescueTime Time management and productivity tool Monitors and analyzes time spent on various applications Free; $12+ for Premium https://rescuetime.com
Google Workspace Suite of productivity tools including Docs, Sheets, and Slides Enables real-time collaboration, document sharing, and storage $6+ for Business Starter https://workspace.google.com
Shopify E-commerce platform for online stores Helps set up and manage online stores, payments, and orders $39+ for Basic https://shopify.com
WooCommerce E-commerce plugin for WordPress Provides tools for building and managing online stores Free; <$10 Starters, Add-ons priced separately https://woocommerce.com
Zapier Task automation and integration platform Automates workflows between different apps and systems Free; $19.99+ for Professional https://zapier.com
IFTTT Automation platform connecting apps and devices Creates conditional triggers and actions for seamless automation Free; $12.50+ for Pro https://ifttt.com
Calendly Online appointment scheduling and meeting automation tool Simplifies scheduling and automates meeting coordination Free; $16+ for Teams https://calendly.com/

By leveraging these essential tools (and other ones that fit your business needs), you can focus on what truly matters while your virtual assistant ensures that no details slip through the cracks. These tools save you time and energy and help prevent miscommunication, keep projects on track, and ensure that nothing falls through the gaps—leaving you free to concentrate on your priorities with peace of mind.


To experience the full potential of a partnership with a Freedom Maker, reach out to our Discovery Team today. By leveraging the right tools and platforms, you can streamline operations and stay ahead on your goals. Our Freedom Maker virtual assistants bring experience across project management, communication, CRM, scheduling, and social media tools to give you peace of mind while keeping projects organized and on track.

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